Frequently Asked Questions
Are all Vogue Visage pieces really hand-painted?
Yes — every single one. Each piece is individually painted by our skilled artisans, which means no two items are ever exactly alike. The slight variations you may notice between pieces are intentional signatures of authenticity, not imperfections.
Will my piece look exactly like the photo?
Very closely, but not identically. Because each item is hand-painted, the placement of colour and the fine details of brushwork will vary slightly from piece to piece. This is what makes your Vogue Visage piece genuinely one of a kind.
How do I care for my hand-painted bag or pouch?
WASHING
- HAND WASH ONLY OR GENTLE MACHINE CYCLE
- USE COLD WATER ONLY
- MILD DETERGENT. NO BLEACH, SOFTENERS OR STAIN REMOVERS.
- TURN INSIDE OUT TO PROTECT DESIGN.
DRYING
- LINE DRY ONLY.
- DO NOT WRING OR TWIST.
- AVOID DIRECT SUNLIGHT WHILE DRYING.
IRONING
- IRON FROM THE REVERSE SIDE.
- USE A PRESSING CLOTH BEHIND THE PAINT.
- DRY MEDIUM HEAT. NO STEAM.
Note: Caring for your unique item ensures its longevity. Thank you for your support!
Do you ship internationally?
Yes — we ship worldwide from Dubai, UAE. Delivery times and costs vary by destination and are calculated at checkout.
Can I return or exchange my item?
As each piece is handmade and unique, we do not accept returns based on preference. If your order arrives damaged or faulty, please contact us within 7 days at [email protected] with photos and your order number.
Do you offer wholesale or bulk orders?
We are open to wholesale and collaboration enquiries. Please reach out to us at [email protected] with details about your request.
Will you be adding more products?
Absolutely. Vogue Visage is a growing lifestyle brand — we are expanding into scarves, clothing, accessories and more. Sign up to our newsletter or follow us at @voguevisagellc to be the first to know.
Where are you based?
We are registered in the UAE and ship worldwide.